Refund & Replacement Policy

We want buyers to feel confident purchasing leads. This policy outlines when refunds or replacements may be available. This page is a template and should be reviewed by your legal counsel before publication.

Eligibility

Replacements or credits may be available for leads with invalid contact information or duplicate records, subject to verification and the timelines below.

• Requests must be submitted within the eligibility window after purchase
• Each request is reviewed against our quality criteria
• Approved requests may be issued as a replacement lead or account credit

Non-Refundable Situations

Leads are not refundable based on case outcome, retainer decisions, or a prospect's choice not to proceed, as these are outside our control.

How to Request

Submit a request through your dashboard or contact support@legalperformancepro.com with your order details.